Privacy Policy

Last updated: August 25, 2026

Aluglobus Aluminum Systems respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit aluglobusaluminum.com, purchase or inquire about our products, request a quote, create an account, communicate with us, or otherwise use our services.

In this Privacy Policy, “Aluglobus,” “we,” “us,” and “our” refer to Aluglobus Aluminum Systems. “Site” refers to aluglobusaluminum.com and its related online services.

Personal Information We Collect

The personal information we collect depends on how you interact with us.

Information You Provide

We may collect information that you provide directly, including:

• Name

• Email address

• Telephone number

• Billing and shipping addresses

• Account login information

• Order and transaction information

• Products, systems, colors, finishes, sizes, and configurations you are interested in

• Project information, measurements, plans, photographs, drawings, installation details, and jobsite information

• Messages, quote requests, customer-service communications, reviews, and other information you submit

• Marketing and communication preferences

Payments are processed by Shopify and authorized payment providers. We generally do not directly receive or store complete payment-card numbers.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain information, including:

• IP address

• Browser type and version

• Device type and operating system

• General location derived from an IP address

• Pages, products, and links viewed

• Search terms

• Referring website

• Date and time of visits

• Shopping-cart and checkout activity

• Interactions with advertisements, emails, and Site features

• Cookie identifiers and similar technical information

We collect this information through cookies, pixels, tags, log files, software development kits, and similar technologies.

Information Received From Other Sources

We may receive information from:

• Shopify and installed Shopify applications

• Payment processors

• Shipping and freight providers

• Advertising and analytics providers

• Social media platforms

• Contractors, dealers, authorized partners, or installers assisting with a requested project

• Fraud-prevention and security providers

• Publicly available sources

How We Use Personal Information

We may use personal information to:

• Operate, maintain, and improve the Site

• Respond to questions and quote requests

• Recommend appropriate aluminum systems, components, or project options

• Process and manage orders, payments, returns, refunds, and exchanges

• Coordinate shipping, freight, pickup, and delivery

• Create and manage customer accounts

• Provide customer service and technical support

• Communicate about orders, quotes, projects, products, and services

• Send marketing communications when permitted

• Personalize Site content and advertising

• Measure Site traffic, advertising performance, and customer engagement

• Prevent fraud, misuse, security incidents, and illegal activity

• Enforce our policies, agreements, and legal rights

• Comply with applicable legal, tax, accounting, and regulatory requirements

How We Disclose Personal Information

We may disclose personal information to third parties that help us operate our business, including:

• Shopify, which hosts and powers our online store

• Payment processors and financial institutions

• Shipping companies, freight carriers, and delivery providers

• Warehouses, fulfillment providers, and authorized pickup locations

• Contractors, dealers, installers, engineers, fabricators, and project partners when needed to respond to a request or support a project

• Website hosting, information technology, security, and fraud-prevention providers

• Customer-service and communication providers

• Analytics and advertising providers

• Professional advisers, including attorneys, accountants, and insurers

• Government authorities or other parties when required by law

These service providers may access personal information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law.

We may also disclose information in connection with a merger, financing, acquisition, sale, restructuring, bankruptcy, or transfer of all or part of our business.

Shopify

Our online store is hosted by Shopify. Shopify processes personal information to provide ecommerce, checkout, payment, account, analytics, fraud-prevention, and related services.

You can review Shopify’s privacy practices at shopify.com/legal/privacy.

Analytics and Advertising

We may use analytics and advertising services, including services provided by Google, Meta, Shopify, and other platforms where enabled.

These providers may use cookies, pixels, and similar technologies to collect information about your activity on the Site and other websites. This information may be used to:

• Measure Site and advertising performance

• Understand how visitors use the Site

• Improve our products and marketing

• Display advertisements that may be relevant to your interests

• Measure whether advertisements result in visits, inquiries, or purchases

We do not sell personal information in exchange for money. However, certain advertising activities may be considered “sharing” or a “sale” under some U.S. state privacy laws, even when no money is exchanged.

Where available, you may manage these activities through the cookie or privacy-preference tool displayed on the Site. You may also contact us at office@aluglobusfence.com with the subject line “Privacy Request.”

Cookies and Similar Technologies

Cookies are small files stored on your browser or device. We use necessary, functional, analytics, personalization, and advertising cookies.

Cookies may be used to:

• Keep the Site and checkout functioning

• Remember your cart, account, region, and preferences

• Maintain security and prevent fraud

• Understand Site traffic and performance

• Measure marketing and advertising

• Personalize content and advertisements

Some cookies are necessary for the Site to function and cannot be disabled through our systems. Other cookies may be controlled through the Site’s privacy-preference tool or your browser settings.

Blocking cookies may affect the availability or operation of certain Site features.

Shopify’s current cookie information is available at shopify.com/legal/cookies.

Marketing Communications

If you subscribe to marketing emails or other promotional communications, we may use your contact information to send product announcements, educational content, promotions, and company updates.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us. You may still receive non-promotional communications concerning orders, quotes, projects, account activity, or customer-service requests.

SMS and Mobile Information

If you provide a mobile telephone number or consent to receive text messages, we may use that information to communicate about quotes, projects, orders, appointments, deliveries, customer service, or marketing where permitted.

Mobile information, SMS opt-in data, and SMS consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose mobile information to service providers only as necessary to deliver messages, maintain communications, prevent fraud, comply with law, or provide services you requested.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide requested products and services

• Complete orders and projects

• Maintain business and transaction records

• Respond to customer-service requests

• Meet warranty, accounting, tax, insurance, and legal requirements

• Resolve disputes

• Prevent fraud and enforce agreements

Retention periods vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your account credentials and notifying us if you believe your account or information has been compromised.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Confirm whether we process your personal information

• Request access to personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Obtain a portable copy of certain information

• Opt out of targeted advertising

• Opt out of the sale or sharing of personal information

• Withdraw consent where processing is based on consent

• Appeal a decision concerning a privacy request

• Receive equal service without unlawful discrimination for exercising your privacy rights

To submit a request, email office@aluglobusfence.com with the subject line “Privacy Request” or call (888) 876-3006.

We may need to verify your identity before completing a request. We will use information provided in connection with the request only to verify identity and respond to the request.

Some information may be retained or excluded from a request when permitted by law, including information required for transactions, warranties, fraud prevention, accounting, tax, legal compliance, or the establishment and defense of legal claims.

California Privacy Rights

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These rights may include the right to know, access, correct, or delete personal information and the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising.

Aluglobus does not sell personal information for money. Certain online advertising activities may nevertheless be classified as “sharing” under California law.

California residents may submit a request by:

• Emailing office@aluglobusfence.com with the subject line “California Privacy Request”

• Calling (888) 876-3006

• Using the cookie or privacy-preference tool displayed on the Site, where available

You may use an authorized agent to submit a request on your behalf. We may require proof that the agent has permission to act for you and may separately verify your identity.

We will not unlawfully discriminate against you for exercising your privacy rights.

Where required by applicable law and supported by our systems, we recognize browser-based opt-out preference signals, such as Global Privacy Control.

Children’s Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us, contact us so that we can review and, where appropriate, delete the information.

Third-Party Websites

The Site may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or content practices of those third parties.

Review the privacy policy of any third-party website before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, legal requirements, or privacy practices.

The updated policy will be posted on this page with a revised “Last updated” date.

Contact Us

For questions, complaints, or privacy requests, contact:

Aluglobus Aluminum Systems
16721 Roscoe Boulevard
North Hills, CA 91343
United States

Email: office@aluglobusfence.com
Phone: (888) 876-3006
Website: aluglobusaluminum.com